IT Management Services

Small businesses—and even large businesses who want to save on their bottom line—often find it’s easier to outsource their IT management solutions to a local company. After all, if you don’t need a full-time IT staff, you shouldn’t have to pay them top dollar for work you could pay much less for if you hired a local IT management team to do only the work you need.

As leaders in the IT industry, we make it our priority to stay ahead of the game. We have experts who make it their duty to stay on top of new technologies to manage and inform our customers on what’s best for them. When you hire us, we can help you manage your IT needs to reduce your operating costs and make your business more efficient, reliable, and dependable. From development, implementation to normal maintenance, you can always count on us to help you throughout the journey. In other words, we don’t just help you implement but we also ensure continuity.

Technology on Tap can do that for you. Our team of technicians are local and can come out to your site within minutes to provide the IT infrastructure support you need when things go wrong. Or, choose remote technical support for a quick solution. Either way, we have you covered.

 

 
For your convenience, we have a centralised ticketing system that logs all service calls, update requests, and other needs. That system connects you to our technicians—who stand ready to help you with whatever you need. Our system can:
  • Monitor how many tickets each person logs
  • Identify products that require more attention
  • Identify how long it takes to resolve tickets
  • Track ticket status in real time
  • And more…

Having complete control of your workflows or any part of your business or home is one of the best parts of proper IT management. Are you sick of constant downtime of your operations? We can help you through our IT management services. We can ensure that your processes not only carry out their tasks appropriately but also provide status reports at every stage from the incoming tasks to tasks in progress as well as completed tasks.

No matter what your business needs, we can help. From the simplest task—like changing your company’s desktop background to reflect your brand image—to creating and maintaining a full network infrastructure, our expert technicians can upgrade and maintain your system so you can go about your work. We support all major network systems.

Whether your business or home is small or big, our IT management services can be beneficial throughout every level of your operation. At Technology on Tap, we make it our duty to ensure that your technologies run smoothly, increase value, and work to help you achieve the required results.

If you want to see what our IT management services can do for you, contact us today for a consultation.

We provide a full level of IT management.

This system offers several benefits for management by:

Monitoring how many tickets are logged by each person.

Which products may be requiring more attention.

Identify how long it takes to resolve tickets.

Real time tracking of ticket status.

AND MORE…

Some of the products we support:

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